TOUR GUIDE LEVEL 5


BASIC UNITS OF COMPETENCY

  1. Demonstrate Communication Skills
  2. Demonstrate Numeracy Skills
  3. Demonstrate Digital Literacy
  4. Demonstrate Entrepreneural Skills
  5. Demonstrate Employability Skills
  6. Demonstrate Environmental Literacy
  7. Demonstrate Occupational Safety and Health Practices

COMMON UNITS OF COMPETENCY

  1. Managing the guest experience
  2. Tourism and hospitality marketing experiences
  3. Sustainable tourism
  4. Risk management in the tourism and hospitality industry
  5. Hospitality and tourism career pathways

CORE UNITS OF COMPETENCY

  1. Package experiential tours
  2. Conduct experiential tour bookings & reservations
  3. Acquire tour resources (human resource, tools and equipment)
  4. Handle tourist arrivals and departures
  5. Organize experiential tour food and beverage
  6. Provide experiential tour interpretation

Books on offer

Ksh. 300
Ksh. 150

Ksh. 250
Ksh. 100


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